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AT-HOME PROGRAM

At-home neurofeedback. A clinician manages every step.

The same training you’d do in our Charlotte clinic, now in your own space and on your schedule. NeuroNook runs the program from inside The Loft, a licensed therapy practice, so your protocol is reviewed and adjusted by a clinician the entire way.

THE BASICS

What at-home neurofeedback actually is.

At-home neurofeedback is the same training we do in the clinic, using a kit you keep for the length of your program. Sensors read your brainwaves while you watch a show or a movie. When your brain moves toward the patterns we’re training, the picture plays clearly. When it drifts, the picture dims. Your brain learns the difference on its own — you don’t have to do anything consciously.

What makes it clinical rather than a consumer gadget: every session’s data comes back to us. We review it, adjust your protocol, and map your progress at set points — the same oversight you’d get sitting in our office. Your training is still built from a qEEG brain map, not a guess.

INVESTMENT

Simple, transparent pricing.

$1,497/ month

+ $1,500 refundable deposit, held by check

Compare to $2,600/month for the same 20 sessions in clinic — you save over $1,100 every month.

Monthly billing begins one week after your orientation session and recurs on that same date each month. Your deposit check is voided and returned when all equipment is returned in working condition.

WHAT'S INCLUDED

Everything you need to train.

Full neurofeedback kit for the duration of your program

Up to 20 training sessions per month, max 5 per week

Progress brain map + clinical review at session 20 and session 40

Ongoing clinical oversight and protocol adjustments

Flexible pacing — train on your schedule

Final-month optimization sessions based on your brain map results

HOW IT WORKS

From orientation to 40 sessions.

The program is designed to fit real life. You train when you can, at the pace that works for your family, with clinical oversight the entire time. We handle the protocol. You handle the schedule.

If you’re also doing talk therapy at The Loft, this is a natural fit — training at home frees up your in-office time to stay focused on therapy, not neurofeedback logistics.

Orientation — in office or by video

We set you up, walk you through the equipment, and do your first session together. This counts as session 1 of your 40. Local clients do this in our Charlotte office and take the kit home that day; clients outside the area do orientation over video and the kit ships to them. Your refundable $1,500 deposit is arranged at this step.

Your trial week begins

Your first week is a complimentary trial period. Get comfortable with the equipment at home before billing begins. Your first monthly charge starts one week after your orientation session.

Train at your own pace

Up to 5 sessions per week, up to 20 sessions per month. Life happens — go on vacation, have a slow week. The program flexes with you and continues until your 40 sessions are complete.

We stay with you throughout

We actively monitor your progress and adjust your protocol. At session 20 and session 40, you get a progress brain map and clinical review — in our Charlotte office, or remotely for distance clients (a remote mapping fee may apply). These reviews are included in your program.

Program complete

Once you reach 40 sessions, any remaining sessions in that final month are yours to use for targeted optimization based on your final brain map results. You get full value from every month.

IS IT FOR YOU

Who the at-home program fits.

A good fit if…

  • You’ve done neurofeedback in the clinic and want to keep going without the drive.
  • Your schedule doesn’t line up with clinic hours.
  • You’re already in therapy at The Loft and want to keep in-office time for that.
  • You live outside the Charlotte area — kits ship nationwide.
  • Cost matters. At-home runs about $1,100 a month less than the same number of sessions in clinic.

Probably not the right fit if…

  • You’d rather not handle any equipment setup or occasional troubleshooting.
  • You’re in an acute crisis or need close in-person monitoring right now.
  • The person training tends to skip things without a set appointment to show up for.
NOT JUST CHARLOTTE

You don’t have to be local.

Most of our at-home clients are in the Charlotte area, but the program isn’t limited to it. Kits ship anywhere in the country, and orientation is done over video for clients outside the area. Brain mapping — the initial map and the progress maps at sessions 20 and 40 — is done in our Charlotte office, or remotely for distance clients, where a remote mapping fee may apply. If you’re not sure whether the logistics work for where you live, ask us and we’ll be straight with you.

COMMON QUESTIONS

Everything you want to know.

Your monthly fee of $1,497 includes use of the neurofeedback equipment for that month, up to 20 training sessions per month (max 5 per week), and ongoing clinical oversight of your program. Equipment must be returned before the monthly fee ceases.

Your first week is a complimentary trial period beginning on your orientation session date. Your first monthly charge occurs one week after that appointment and recurs on the same date each month. For example, if your orientation is on the 10th, billing starts on the 17th and recurs on the 17th each month.

No problem. The program runs until you finish 40 sessions at whatever pace works for you. One formal pause of up to two weeks is included if needed — just let us know in writing. Additional pause requests are considered case by case.

Any remaining sessions in your final billing month are yours to use for continued training based on your final brain map results. We want you to get full value from every month.

You can discontinue at any time with 7 days written notice. Return the equipment within 7 days and your $1,500 deposit check is voided. There are no refunds or pro-rated discounts for the current billing month.

We are — the same clinicians you already know at NeuroNook. We review your session data, adjust your protocol as needed, and are available if anything comes up during the program.

Yes. Kits ship anywhere in the country, and orientation is done over video for clients outside the Charlotte area. The one piece that isn't fully remote is brain mapping — the initial map and the progress maps at sessions 20 and 40. Those are done in our Charlotte office, or remotely for distance clients where a remote mapping fee may apply. Reach out and we'll walk through what it would look like for where you live.

No. Some clients start the at-home program from the beginning. It does start with a qEEG brain map and an orientation session so we can build your protocol and make sure you're comfortable with the equipment before you're training on your own.

Equipment must be returned within 7 days of program completion or written notice of discontinuation. After 7 days, a monthly equipment retention fee applies until all items are returned in working condition.

If there's a malfunction not caused by client misuse, we'll repair or replace the equipment promptly. If an outage exceeds 7 consecutive days, billing is paused for the duration of the delay.

Ready to bring NeuroNook home?

Jamie offers a free 15-minute call to walk you through the program and answer your questions. If it’s a good fit, we’ll get your orientation session on the calendar.